This email box is not monitored 24 hours a day. If you or your family member is in an emergency situation, particularly those involving risk of harm to self or others, please call 911; or go directly to an emergency room for assistance.

Perform Care values your comments and feedback and would be glad to answer your questions. Please remember that Member Services Specialists are available 24 hours a day. 7 days per week. For clinical or program related questions, find the necessary phone numbers under Member contact information .

If you are Deaf or Hard of Hearing call 800-654-5984 TTY or 711 PA Relay.

If you would like an answer, please complete the form below.